informasi seminar

Tag: Contact Center

PROFESSIONAL BUILDING AND MANAGE CONTACT CENTER FOR YOUR CUSTOMERS

| August 17, 2011 | 0 Comments

PROFESSIONAL BUILDING AND MANAGE CONTACT CENTER FOR  YOUR CUSTOMERS Estubizi Business Center, Jakarta | 22-23 November 2011 | Pukul : 08.30 – 16.30 WIB | Rp. 3.500.000,-   PROGRAM OUTLINE: Your take away:    The knowledge of managing your customers satisfaction    Optimization of your operation cost    Improving the workforce productivity through performance tracking    […]

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Building and Manage Contact Center that Your Customer Love

| March 15, 2010 | 0 Comments

CONTACT CENTER THAT YOUR CUSTOMERS LOVE Untuk sementara hanya ditawarkan untuk inhouse training saja   Your take away: The knowledge of managing your customers satisfaction Optimization of your operation cost Improving the workforce productivity through performance tracking Identified necessary technology and infrastructure for contact center Ability to identify key performance measurements in Contact Center   […]

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