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Tag: Customer Satisfication Measurement

CUSTOMER SATISFACTION SURVEY (Methodology & Statistics)

| March 16, 2012 | 0 Comments

CUSTOMER SATISFACTION SURVEY (Methodology & Statistics) Hotel Vue Palace, Bandung  | 10 – 11 Mei 2012  | 08.30-16.30 WIB | Rp 3.500.000,- Hotel Vue Palace, Bandung  | 05 – 06 Juli 2012  | 08.30-16.30 WIB | Rp 3.500.000,- Hotel Vue Palace, Bandung  | 06 – 07 September 2012  | 08.30-16.30 WIB | Rp 3.500.000,- Hotel Vue Palace, Bandung  | 08 – 09 November 2012  | 08.30-16.30 WIB | Rp 3.500.000,- Seminar/Conference […]

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Customer Satisfication Measurement

| March 20, 2011 | 0 Comments

Customer Satisfication Measurement Hotel Ciputra- Jakarta | Tuesday 26 th April 2011 |Pk 09.00 – 17.00 | Rp. 1.500.000,- Cara Cepat Mengukur Kepuasan Pelanggan Outline : Apa itu Kepuasan Pelanggan ? Apa Faktor – faktor pemenuhnya? Bagaimana Mengukurnya? Quatitatif & Qualitatif  kah? Cara mengukur satisfaction & service quality Cara menggunakan t-test korelasi & regresi Membuat […]

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