informasi seminar

Tag: keluhan pelanggan

Effective Handling Complaint Technique

| March 7, 2013 | 0 Comments

Effective Handling Complaint Technique Graha Mustika Ratu, Jakarta | 24 May 2013 | 09.00 – 17.00 WIB | RP. 1.500.000,- Graha Mustika Ratu, Jakarta | 24 October2013 | 09.00 – 17.00 WIB | RP. 1.500.000,- Graha Mustika Ratu, Jakarta | 16 December 2013 | 09.00 – 17.00 WIB | RP. 1.500.000,-       Selama […]

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Complaint is a Gift : Win Your Customer’s Heart and Ensure Repeat Business

| June 5, 2012 | 0 Comments

Complaint is a Gift: Win Your Customer’s Heart and Ensure Repeat Business (Batch 3) Bidakara Hotel, Jakarta | 06 – 07 Juni 2012 | 09.00 am-05.00 pm | Rp. 2.700.000,-/person By The Indonesia’s Acknowledged Service Practitioner : Wardhani Soedjono Why ”Complaint is a Gift” Organizations can lost many customers when complaints are not handled well, […]

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Pengendalian Komplain Pelanggan untuk Industri Manufaktur

| January 7, 2011 | 0 Comments

Pengendalian Komplain Pelanggan untuk Industri Manufaktur Estubizi Business Center / Hotel Aryaduta Semanggi, Jakarta | Thursday, 20th January 2010| 09.00 am – 04.00 pm | Rp.1.250.000,- per participant   Seminar / Workshop Description : Kualitas sebuah produk/jasa merupakan prasyarat mutlak yang harus dipenuhi sebuah perusahaan untuk memuaskan pelanggannya. Adanya komplain dari pelanggan, terhadap produk/jasa yang […]

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