Informasi Seminar



Grand Flora Hotel Kemang, Jakarta | 3 Days Workshop (Batch III) 09-11 Juli 2008, 09 am–05 pm | Rp 3.500.000/person

It is not enough to train the workforce,

You also have to train the trainer…

We thank to the companies for participanting in this training ( Batch I & II )

Nokia in Touch, PT Renttokill Indonesia,PT Panarub Industry, PT Otto Pharmaceutical Industries, Bank Danamon, Bank Mega,PT Daya Adira Mustika,PT Aplikanusa Lintas Arta, High Scope, PT Astra Agro Lestari, The British Institute, PT Bank BNI, tbk, PT Unisem batam, YPI Semarang, Bank UOB Buana, Tbk, PT Monex Investindo Future , PT Krita Artha Kreamindo, PT Bank Mandiri, Tbk, PT Wyeth Indonesia

Course Objectives:

At the end of this program, participants will be able to:

  • Identify the appropriate learning approach for adult
  • Demonstrate the skills required for presenting information in interesting way
  • Build instant rapport with participants and get buy-in from the beginning
  • Use and combine compelling audio & visual aids to utilize more senses
  • Chose creative and stimulating delivery formats for ‘dry’ material
  • Transfer information from short term to longterm memory
  • Reinforce learning relevance to the job, and nail down commitment


  • Highly Interactive Discussion
  • Experiential Learning
  • Role Play + Feedback Session
  • Self-Reflection

What You Will Uncover :

Day 1, Wednesday July 09 2008

Understanding Your Audience

  • 8 Characteristics of Adult Learners
  • 3 Types of Learning Preference
  • MBTI ( Myers Briggs Type Indicators)
  • 6 Tips to Becoming a Better Facilitator

Managing the Classroom/ Training Room

  • How to Create an Optimum Training Environment
  • 7 Types of Seating Arrangement
  • 5 Tips on Décor,Lighting, Temperature, Music

Visual Aids

  • 6 Tips on Using Presentation Slides
  • 4 Techniques of Using Flipchart

Body Language

  • Posture, Gesture, Facial Expression, Eye contact
  • How to Ensure that Your Body Language is Congruent with Your Message
  • Do and Don’t of Body Language

Day 2 Thursday, July 10 2008

Quality of Voice

  • How to Use Your Voice for Maximum Impact
  • Energy, Speed, Intonation,Volume and Articulation
  • The Power of the Pause
  • How to Use Tone and Inflection to Convey Your Message
  • Why Varying Your Volume can Make a Difference

Opening a Training Session

  • 6 Techniques to Overcome Nervousness
  • 6 Creative Ways to Open a Training Session
  • How to Set Ground Rules

Building Credibility

  • 3 Dimensions of Trainers Credibility
  • Personal Conduct, Social Practice, Content Expertise
  • How to Build Instant Rapport with Participants

The Power of Question

  • 6 Things Why Questions are Important
  • 3 Types of Questions : Recall, Use and Create
  • 5 Techniques in Asking Questions
  • Overhead, Direct, Reversed, Relay and Rethoric
  • 5 Guidelines in asking questions

Day 3, Friday, July 11, 08

Building Mood (Ice Breaker, Energizer, Story, Music)

  • 4 Tools to Build Mood
  • 6 Guidelines of Ice Breaker and Energizer
  • 4 Technique of Story Telling
  • Types of Music You can Use to Enhance Learning
  • Games and Activities that will Make the Learning Process far More Effective

Handling Difficult Participants

  • 6 Types of Difficult Participant
  • Techniques for Effectively Dealing with the Most Common Types

Presentation Individual Project

  • Participants will have an opportunity to prepare and deliver a mini presentation and to receive personal feedback and coaching from the lead trainer and peers

Who Should Attend?

  • Corporate Trainers and Instructors
  • Managers who desire the greatest productivity
  • Everyone responsible for training
  • Subject Matter Experts
  • Professional facilitators
  • Technical Trainers
  • Curriculum Developers
  • Human Resource Supervisors and Trainers
  • Persons involved in the recruitment and hiring of staff
  • Individuals who have an interest in becoming a public speaker or conduct their own seminars



Irfan Prasatya hold Diploma in Training Methodology from International Training Center , International Labor Organization, Turin , Italy .

He is currently a Corporate Trainer Specialist.He has facilitated many trainings such as Presentation Skills, Training for Trainer for Service Excellence programme to many companies, such as HM. Sampoerna , Bank Indonesia, Oracle, Coca-Cola, Oracle, Bintang Tujuh, Nestle, Pertamina Hospital, Bank Mandiri, Conoco Philips, Telkomsel, Bakrie Brothers, Adam Air and Yamaha Music Manufacturing.

Prior to that he served as a Training & Management Development Manager for TNT Express & Logistics Indonesia, and Training Consultant for Service Quality Centre Indonesia (a subsidiary of Singapore Airlines). His last position was General Manager of Human Resources of Food and Beverage Company, a company with 2000 employees


Sondang P. Rumapea was the Dean of Service Academy; Citibank NA. She was in charge for implementing a structured and systematic learning and development centre, focusing on service quality; conducting service coaching and monitoring for all service channels. Prior to this, she was a Training Consultant of Service Quality Indonesia, a subsidiary of Singapore Airlines for five years

Currently, she is a Professional Corporate Trainer; focus on Train-The-Trainer and Service Quality Mindset and Skills. Some of her clients are: British American Tobacco, Bank Central Asia, Bank Rakyat Indonesia, Bank Mega, Asuransi Astra Buana, Standard Chartered Bank, Bank Niaga, DBS Bank, BNI, Bank Danamon, Holcim Indonesia , Procon, PT. Wijaya Karya, PT. Arnotts Indonesia , Matahari Putra Prima, PAM Batam, Badan Perencanaan dan Pembangunan Daerah (Bappeda) NTT and Medan , Indonesia -Australia Specialized Training Project.

Sondang hold a Bachelor in Accounting from Faculty of Economics University of Indonesia and Master of Science from Faculty of Psychology University of Indonesia.

Investment Fee:

  • Normal Price :Rp 3.500.000/person
  • EARLY BIRD DISCOUNT :Rp. 2.900.000,-/ person ( Payment before 20 Juni 08)
  • 10% discount for delegates 3 persons or more from one

Posted in: Trainer Training

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